What İs Crisis Management?
Is it that serious or scary as it sounds and who would need it?
crisis management is basically the way of dealing with a negative issue, finding the proper way to approach to a problem and solve it , or even foreseeing the risk and start dealing with it even before.
Before, During And After
Crisis management is vital when an incident occurs that is needed to be solved in short term, if there is a threat for company’s pr, shareholders, public or an unexpected development. All these problematic issues can be turned into an advantage by using this stage as an opportunity for change. Another important point in crisis management is not about avoiding the risk but it’s the process involves ways of dealing with mentioned incident before, after or even during incident happened.
What To Do?
As a large scale company dealing with a crisis needs an accurate strategy, stakeholder engagement is involving stakeholders through the crisis management’s different stages as much as possible to have their very own opinions, decisions and ideas to solve the crisis healthier. Caring stakeholder engagement as much as possible,in every stage of the case, forming a team which is familiar with the similar cases and proved itself earlier Using a monitoring tool to track the case is crucial for noticing potential turmoil. So tracking and monitoring tools are essential to foresee upcoming problems and also ones going on, planning the action and response in advance for upcoming crisis.
These are basic and beginning steps of crisis management. Any kind of organization dealing with crisis has to follow and highly care about them. Proper crisis management means using benefit of an ongoing change and turning it into an advantage instead of losing money, time and reputation as well as resources.